Frequently Asked Questions

Range & Performance

How far can I ride on a single charge?

Our e-bikes offer a range of 55–75KM per charge depending on the model, terrain, and rider weight. The C93 reaches up to 75KM, while the C91 models offer 55–70KM per charge.

What is the top speed?

All Cree8 Peace e-bikes reach a top speed of 50–55 km/h depending on the model and assist mode selected.

How many assist modes are available?

Our bikes feature 5 pedal-assist modes plus a 7-speed gear system, giving you full control over your ride experience.

Battery & Charging

How long does it take to charge the battery?

Charging time varies by model: the C91 1000W charges in 4–8 hours, the C93 in 7–10 hours, and the C91 Dual-Drive in 8–11 hours. We recommend charging overnight for daily commuters.

Is the battery removable?

Yes! All our batteries are removable and come with a key lock for security. You can charge the battery on or off the bike.

Shipping & Delivery

Do you offer free shipping?

Yes — we offer free shipping on all e-bike orders across the US. No hidden fees, no surprises.

How long does delivery take?

Most orders are delivered within 5–10 business days. You'll receive a tracking number as soon as your order ships.

How assembled is the bike when it arrives?

Your bike arrives 85% pre-assembled. Final assembly is straightforward and typically takes 20–30 minutes with the included toolkit and user manual.

Warranty & Support

What warranty do you offer?

Every Cree8 Peace e-bike comes with a 1-year comprehensive warranty covering the motor, battery, and frame against manufacturing defects.

How do I contact support?

Our expert support team is available 24/7. Reach us through our Contact page and we'll get back to you as quickly as possible.

Riding & Safety

Can I ride in the rain?

Our e-bikes are built with weather-resistant components suitable for light rain and wet conditions. We recommend avoiding deep puddles and storing your bike indoors when not in use.

Do I need a license to ride an e-bike?

Licensing requirements vary by state and local regulations. We recommend checking your local laws before riding. In most US states, e-bikes under 750W do not require a license.